Last Updated: December 2025
Ready Stay (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a booking, or stay at our accommodation.
By using our website or booking with us, you agree to the practices described in this policy.
1. Who We Are
Ready Stay part of Amin Property Holdings Limited
Short-term accommodation provider in the United Kingdom.
Email: info@readystay.co.uk
Phone: 07511294577
Website: http://www.readystay.co.uk
We act as the Data Controller for your personal information.
2. Information We Collect
We may collect the following information:
A. Information You Provide Directly
- Full name
- Email address
- Phone number
- Home address
- Company details (for corporate/contractor bookings)
- Payment information (processed securely by third-party providers)
- Identification documents if required for verification
- Special requests or messages you submit
B. Information Collected Automatically
- IP address
- Browser type and device information
- Website usage data (pages viewed, actions taken)
- Cookies (see section below)
C. Booking Platforms
If you book through Airbnb, Booking.com, Expedia, or other OTAs, they share booking details with us.
3. How We Use Your Information
We use your information to:
- Process and manage bookings
- Communicate with you before, during, and after your stay
- Take payments and issue invoices
- Verify identity to prevent fraud or unauthorised stays
- Provide customer support
- Improve our website and services
- Meet legal obligations (accounting, reporting, safety)
We do not sell your data or share it for marketing without consent.
4. Legal Basis for Processing
We process your data under the following legal bases:
- Contractual necessity – to provide your booking and stay
- Legal obligation – record keeping, safety requirements
- Legitimate interests – property security, communication, website analytics
- Consent – optional marketing or newsletter signup
5. How We Share Your Information
We may share your information with:
- Payment processors (Stripe, PayPal, bank services)
- Booking platforms (if booking outside our website)
- Professional cleaners or maintenance staff
- Corporate clients (for work-related stays)
- Law enforcement, if legally required
- Website hosting and analytics providers
All third parties must keep your data confidential.
6. Cookies & Tracking
We use cookies to:
- Improve website performance
- Analyse website traffic
- Remember your preferences
- Support booking functionality
You can control cookies through your browser settings.
7. Data Storage & Security
We use secure systems to protect your data and only keep it for as long as necessary, usually:
- Booking information: 7 years (legal requirement)
- Messages & inquiries: 12 months
- ID verification: Deleted after check-out unless required for safety or legal reasons
We use encryption, secure servers, and restricted access.
8. Marketing Communications
We may send:
- Booking confirmations
- Pre-arrival and check-out messages
- Optional promotions or discount offers
You can unsubscribe at any time.
9. Your Rights (UK GDPR)
You have the right to:
- Access the information we hold about you
- Correct inaccurate data
- Request deletion (where legally permitted)
- Restrict processing
- Object to certain uses
- Request data portability
- Withdraw consent
To exercise your rights, email us at [your email].
10. Children’s Privacy
Our services are not intended for children under 18 unless accompanied by an adult. We do not knowingly collect children’s data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
Ready Stay part of Amin Property Holdings Limited
Email: info@readystay.co.uk
Phone: 07511294577
Address: 207 Lea Hall Road, B33 8JX, Birmingham